OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
215 ratings and 117 comments received in the last 90 days.
08 April 2025
We have purchased from the same dealer for nearly 20 years,and have always appreciated the people who look after the purchase and the subsequent service needs
02 April 2025
Great staff who had all round overall knowledge and could answer any question.
02 April 2025
Curtis Lyne was amazing - great knowledge and super helpful & kept me updated constantly along the process
01 April 2025
Curtis and Mike at bmw Hungerford were extremely nice people to deal with
30 March 2025
Very welcoming,professional and superb product knowledge
22 March 2025
Helped throughout the process, even when the factory missed the tracker out, which was ordered.
21 March 2025
Dick Lovett Hungerford make the whole buying experience completely personal. Even though our iX3 is far from the most expensive car in the BMW range, the team there made us feel like it was and like we were their most important customers of the day??
21 March 2025
Hand over was quick and easy. The car arrived sooner than was expected.
20 March 2025
Curtis was ameniable and flexible to helping me with what I was looking for.
28 May 2025
Always a pleasure to visit DL Hungerford. Professional and courteous staff from greet to departure. Work is always explained where necessary, and unlike so many other companies, no upselling of necessary work!
28 May 2025
Check in was easy and the service department was efficient and advised on additional work
27 May 2025
Everything was on time as planned.
26 May 2025
Staff friendly, nice, dog friendly
26 May 2025
As above
26 May 2025
Very polite, friendly, courteous staff at DL Hungerford - thank you, especially Tom Oliver who looked after my car.
25 May 2025
Friendly and efficient staff who keep in touch throughout the whole service experience
22 May 2025
I was contacted in advance to ensure I was aware of a new service location, given office space to work in while waiting for my vehicle and attended very well indeed by Tom in the service team throughout. I felt cared for during my visit.
19 May 2025
prompt and efficient
19 May 2025
They did what was needed and in the predicted time scale.
25 April 2025
Generally very good. Curtis was my sales person at BMW Hungerford and he was very genuinely helpful, and I felt he went out of his way to assist.